On hold messaging for your Credit Union.

In business today, seven out of ten callers are put on hold. What are they hearing when they call your Credit Union? If they simply hear dead air, the chances are good that they’ll hang up or worse, call a competitor. Effective on-hold messaging reduces hang-ups by nearly 80%. And callers will even stay on hold longer with a thoughtful on-hold marketing program. In fact, 16 to 20% of callers respond to offers based on on-hold messages.

Our affordable on-hold message programs combine customized music and messages that are unique to your Credit Union. With CreditUnionOnHold, on-hold messaging is easy to get started, effortless to maintain and proven to be effective.